Terms of Service
Effective August 5, 2026 · Last updated August 5, 2026
These terms govern your use of the My Growth Pro software, operated by Grace Ryann Enterprises, LLC. By subscribing to or using the software you agree to them.
- Who these terms are between
- What the service is
- Accounts and staff access
- Subscription and billing
- Text messaging programme
- Taking payment from your customers
- Your data and your customers’ data
- Acceptable use
- Third-party services
- Availability and results
- Ending the agreement
- Disclaimers and liability
- Governing law
- Contact
1. Who these terms are between
These terms are an agreement between Grace Ryann Enterprises, LLC, trading as My Growth Pro, and the business that subscribes to the software. If you accept these terms on behalf of a business, you confirm you are authorised to do so.
2. What the service is
My Growth Pro is web-based software for service businesses. Depending on your plan it provides job scheduling and dispatch, quoting and estimating, invoicing, customer messaging, review requests, reporting, and a website for your business.
We may add, change or withdraw features. If we withdraw something you rely on, we will give reasonable notice.
3. Accounts and staff access
- You are responsible for everything done under your account, including by your staff.
- Each person must have their own sign-in. Sign-ins must not be shared, because permissions and the audit record depend on knowing who did what.
- You must keep credentials confidential and tell us promptly if you believe an account has been compromised.
- You are responsible for removing access when someone leaves your business.
4. Subscription and billing
- The subscription is billed in advance at the price and interval agreed when you signed up. Prices exclude tax unless stated.
- Fees are non-refundable except where the law requires otherwise or we have agreed in writing.
- We may change pricing on 30 days' notice. You may cancel before the change takes effect.
- You may cancel at any time by emailing us or asking in the app. Your access continues to the end of the paid period.
- If payment fails we may suspend access after notifying you.
5. Text messaging programme
The software sends text messages to your customers on your behalf — appointment confirmations and reminders, arrival notices, review requests and the follow-up campaigns you configure. The following applies to that programme:
- Consent is required and is your responsibility. You may only send messages to people who have given you permission to text them. You must keep a record of that consent.
- Consent is not a condition of purchase. No customer has to agree to receive texts in order to buy your services.
- Message frequency varies with the number of jobs booked: 2 to 6 messages per booked job.
- Message and data rates may apply. We do not charge your customers for messages; their mobile carrier may.
- Recipients can reply STOP to opt out at any time, or HELP for help.
- Mobile carriers are not liable for delayed or undelivered messages.
You must comply with the Telephone Consumer Protection Act, carrier rules and any other law that applies to messaging your customers. Sending without consent can get your number blocked and your campaign shut down, and it is your legal exposure, not ours.
6. Taking payment from your customers
We never handle card numbers. When your customer pays, the software sends them a payment link and your payment processor — Stripe, Square or whichever your account is connected to — collects and processes the card on their own systems. Card details do not pass through our software and are never visible to your technicians.
Your relationship for card processing is with that processor, on their terms. Their fees, their chargeback rules, their settlement times.
7. Your data and your customers’ data
- Your data stays yours. We claim no ownership of your business information, your customer records or the content you put into the software.
- We process your customers’ information on your instructions, as described in our Privacy Policy. As between you and us, you are responsible for having the right to collect it and to send the messages you send.
- You can export your data while the subscription is active. On request within 90 days of cancellation we will provide an export. We permanently delete account data after 120 days, except for records we must keep for legal or tax reasons.
- We may use aggregated or de-identified information — information that does not identify you or any individual — to operate and improve the product.
8. Acceptable use
You must not use the software to send unsolicited messages, to store or send unlawful content, to attempt to access another business’s data, to probe or disrupt the service, to reverse engineer it, or to resell access without our agreement.
Text messages (SMS)
Businesses that use Carpet Growth Pro send text messages to their own customers (for example appointment confirmations and reminders, service updates, invoices and review requests), and only with the customer's consent. Message frequency varies with your activity with that business. Message and data rates may apply. Reply STOP at any time to stop receiving texts. Reply HELP for help, or email us using the contact details on this page. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how mobile information is handled. Each business that uses Carpet Growth Pro is responsible for having the consent it needs before it sends a text.
9. Third-party services
The software depends on services we do not control, including hosting, third-party service providers, mobile carriers, email providers and payment processors. Their outages, rule changes and decisions can affect the service. We will work around them where we reasonably can, but we are not responsible for their acts or omissions.
10. Availability and results
We aim to keep the service available and to give notice of planned maintenance, but we do not promise uninterrupted service unless a separate written agreement says so.
We do not guarantee business results. Marketing outcomes depend on your pricing, your market, your team and how you use the software. Any figures used in our marketing are illustrative, not a promise.
11. Ending the agreement
You may cancel as described in section 4. We may suspend or end your access if you breach these terms materially and do not fix it within 14 days of us telling you, if payment fails, or if we are required to by law. On termination your right to use the software ends; data handling then follows our Privacy Policy.
12. Disclaimers and liability
The software is provided “as is”. To the fullest extent permitted by law we disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or lost data, and our total liability arising out of these terms is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.
13. Governing law
These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. The courts of Bay County, Michigan have exclusive jurisdiction, and both parties consent to that venue.
If any provision is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it.
14. Contact
Grace Ryann Enterprises, LLC, trading as My Growth Pro
108 Boehringer Ct, Bay City, MI
sean@mygrowthpro.com