Terms of Service

Effective August 5, 2026 · Last updated August 5, 2026

These terms govern your use of the My Growth Pro software, operated by Grace Ryann Enterprises, LLC. By subscribing to or using the software you agree to them.

1. Who these terms are between

These terms are an agreement between Grace Ryann Enterprises, LLC, trading as My Growth Pro, and the business that subscribes to the software. If you accept these terms on behalf of a business, you confirm you are authorised to do so.

2. What the service is

My Growth Pro is web-based software for service businesses. Depending on your plan it provides job scheduling and dispatch, quoting and estimating, invoicing, customer messaging, review requests, reporting, and a website for your business.

We may add, change or withdraw features. If we withdraw something you rely on, we will give reasonable notice.

3. Accounts and staff access

• You are responsible for everything done under your account, including by your staff.
• Each person must have their own sign-in. Sign-ins must not be shared, because permissions and the audit record depend on knowing who did what.
• You must keep credentials confidential and tell us promptly if you believe an account has been compromised.
• You are responsible for removing access when someone leaves your business.

4. Subscription and billing

• The subscription is billed in advance at the price and interval agreed when you signed up. Prices exclude tax unless stated.
• Fees are non-refundable except where the law requires otherwise or we have agreed in writing.
• We may change pricing on 30 days' notice. You may cancel before the change takes effect.
• You may cancel at any time by emailing us or asking in the app. Your access continues to the end of the paid period.
• If payment fails we may suspend access after notifying you.

5. Text messaging programme

The software sends text messages to your customers on your behalf — appointment confirmations and reminders, arrival notices, review requests and the follow-up campaigns you configure. The following applies to that programme:

• Consent is required and is your responsibility. You may only send messages to people who have given you permission to text them. You must keep a record of that consent.
• Consent is not a condition of purchase. No customer has to agree to receive texts in order to buy your services.
• Message frequency varies with the number of jobs booked: 2 to 6 messages per booked job.
• Message and data rates may apply. We do not charge your customers for messages; their mobile carrier may.
• Recipients can reply STOP to opt out at any time, or HELP for help.
• Mobile carriers are not liable for delayed or undelivered messages.

You must comply with the Telephone Consumer Protection Act, carrier rules and any other law that applies to messaging your customers. Sending without consent can get your number blocked and your campaign shut down, and it is your legal exposure, not ours.

6. Taking payment from your customers

7. Your data and your customers’ data

• Your data stays yours. We claim no ownership of your business information, your customer records or the content you put into the software.
• We process your customers’ information on your instructions, as described in our Privacy Policy. As between you and us, you are responsible for having the right to collect it and to send the messages you send.
• You can export your data while the subscription is active. On request within 30 days of cancellation we will provide an export.
• We may use aggregated or de-identified information — information that does not identify you or any individual — to operate and improve the product.

8. Acceptable use

You must not use the software to send unsolicited messages, to store or send unlawful content, to attempt to access another business’s data, to probe or disrupt the service, to reverse engineer it, or to resell access without our agreement.

9. Third-party services

The software depends on services we do not control, including hosting, the customer-record and messaging platform, mobile carriers, email providers and payment processors. Their outages, rule changes and decisions can affect the service. We will work around them where we reasonably can, but we are not responsible for their acts or omissions.

10. Availability and results

We aim to keep the service available and to give notice of planned maintenance, but we do not promise uninterrupted service unless a separate written agreement says so.

We do not guarantee business results. Marketing outcomes depend on your pricing, your market, your team and how you use the software. Any figures used in our marketing are illustrative, not a promise.

11. Ending the agreement

You may cancel as described in section 4. We may suspend or end your access if you breach these terms materially and do not fix it within 14 days of us telling you, if payment fails, or if we are required to by law. On termination your right to use the software ends; data handling then follows our Privacy Policy.

12. Disclaimers and liability

The software is provided “as is”. To the fullest extent permitted by law we disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or lost data, and our total liability arising out of these terms is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.

13. Governing law

These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. The courts of Bay County, Michigan have exclusive jurisdiction, and both parties consent to that venue.

If any provision is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it.

14. Contact

Grace Ryann Enterprises, LLC, trading as My Growth Pro
108 Boehringer Ct, Bay City, MI
[email protected]